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"Dear Charlie,
I would love to commend you and your company on how you put into action your policy of being in business to serve the customer. Although I found it a bit of a challenge to get the correct APC contact in Manila via the Internet the service after first contact made up for that.
Even though Saturday is an off-day for your company, those staff members working overtime were willing to go out of their way to answer the phone and make themselves available for my inquiries. When I visited your workshop the following Monday to collect the batteries that had been organised the previous Saturday I was met like an old customer and my concerns about your product substitution were taken seriously. So much so that afterhours (again) all was attempted to address all my concerns.
I thank you for your splendid service and willing assistance beyond your call of duty.
Blessings " |
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"Our company has been very pleased with the reliable service to us by the APC Service Center during our time of need for our network's power components." |
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"Your company is great to work with. The service was excellent and I would highly recommend you to others. Thank you." |
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"Our company is very pleased with the reliable service by the APC Service Center" |
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"We are happy with their support because in time of crisis or crucial situation they are there willing to help their customers." |
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